> It’s clear in retrospect that we should have communicated more on this one
What isn’t clear, in retrospect or otherwise, is why companies/apps/services need to keep learning this lesson. The user outcry was utterly predictable from even before the first web article was out. The fact that no one with decision power at Mozilla saw it coming is worrying: either they have zero understanding of people’s concerns for privacy or they don’t care. Neither is good.
What isn’t clear, in retrospect or otherwise, is why companies/apps/services need to keep learning this lesson. The user outcry was utterly predictable from even before the first web article was out. The fact that no one with decision power at Mozilla saw it coming is worrying: either they have zero understanding of people’s concerns for privacy or they don’t care. Neither is good.