Comment by theovermage

They don't need to care about k8s. They just need to care about the text file I sent them which has HA/DR rules and other things customers might care about which requires their input / signoff. As a trivial example, as long as they understand that "replicas:1" is bad or that increasing the number means we get more processing power, I can reliably talk to them about important customer-impacting things. It's definitely hard to make your entire infrastructure commmunication-friendly but, back to OP's point, some tools let you do this better than others.