> What I find extremely annoying is that no one is charge saw this coming.
I remember when US airlines started charging for checked baggage. Many more people started carrying on their bags, resulting in slower boarding and deplaning, and therefore problems for the airlines.
I read an interview with an executive at one of the airlines, saying that he didn't see this coming and was taken totally by surprise.
I am bewildered at how these people rise to positions of authority without even the most basic ability to predict obvious consumer behavior.
I remember when US airlines started charging for checked baggage. Many more people started carrying on their bags, resulting in slower boarding and deplaning, and therefore problems for the airlines.
I read an interview with an executive at one of the airlines, saying that he didn't see this coming and was taken totally by surprise.
I am bewildered at how these people rise to positions of authority without even the most basic ability to predict obvious consumer behavior.