> Bug fixes work a lot like efficiency improvements, the main difference being that competent management makes things much worse. You can’t make fixing bugs into a “goal,” same as you can’t make optimization into a goal, because people will just add more bugs up front and then fix some of them.
If competent management makes things worse, then it isn't really competent management. I'm not sure why introducing additional process is considered a sign of competence
Instead of setting arbitrary goals, couldn't they just pay attention to the things that people are actually working on and give out rewards/punishments based off of their own judgement? If you need to create some elaborate resource quota CI/CD system because you can't trust employees to do things decently, then it's a people problem
If competent management makes things worse, then it isn't really competent management. I'm not sure why introducing additional process is considered a sign of competence
Instead of setting arbitrary goals, couldn't they just pay attention to the things that people are actually working on and give out rewards/punishments based off of their own judgement? If you need to create some elaborate resource quota CI/CD system because you can't trust employees to do things decently, then it's a people problem