Even if the $6/customer is recurring revenue, you need to retain every customer for 4+ years to make back your CAC.
So with costs of $65k/mth and revenue of $20k/mth you are going backwards at $45k/mth. But you say your burn rate is $500k/mth. Which suggests that there is a further $455k/mth being burnt on whatever. I just don't see how you'll ever become cash-flow positive.
Based on your numbers, I'm guessing you have about 40k customers. Even by the most optimistic estimates you need over 1 million retained customers to break even. To get there you will need to invest a further $20M based on your CAC.
Sorry, the numbers just don't make sense. Of course, I could be reading stuff between the lines that is wildly incorrect. But for me it is red flags all around.
So with costs of $65k/mth and revenue of $20k/mth you are going backwards at $45k/mth. But you say your burn rate is $500k/mth. Which suggests that there is a further $455k/mth being burnt on whatever. I just don't see how you'll ever become cash-flow positive.
Based on your numbers, I'm guessing you have about 40k customers. Even by the most optimistic estimates you need over 1 million retained customers to break even. To get there you will need to invest a further $20M based on your CAC.
Sorry, the numbers just don't make sense. Of course, I could be reading stuff between the lines that is wildly incorrect. But for me it is red flags all around.