Well that was fast. Kudos, really neat. Speed trumps everything else. I only noticed the robotic voice after I read the comments.
I worked on an Ai for customer service. Our agent took the average response time of 24/48 hours to merely seconds.
One of the messages that went to a customer was "Hello Bitch, your package will be picked up by USPS today, here is the tracking number..."
The customer responded "thank you so much" and gave us a perfect score in CSAT rating. Speed trumps everything, even when you make such a horrible mistake.
I worked on an Ai for customer service. Our agent took the average response time of 24/48 hours to merely seconds.
One of the messages that went to a customer was "Hello Bitch, your package will be picked up by USPS today, here is the tracking number..."
The customer responded "thank you so much" and gave us a perfect score in CSAT rating. Speed trumps everything, even when you make such a horrible mistake.