I also work at a large financial institution and have had many similar situations. Fortunately, I'm the one in charge (team lead of sorts) and I have a pretty standard response to such "high level" nonsense:
"Your inability to adequately track my team's weekly or monthly performance is not my problem."
Every "project" has plans, deliverables, and due dates and those are the ultimate arbiters of a team's performance. Not the weekly/monthly statistics! If we open 10 or 10,000 tickets it makes no difference. It's entirely arbitrary and only carries meaning for the team in question (not upper management).
Like some high-level manager/PM is going to be able to make any difference whatsoever on some software development task by watching weekly Jira ticket statistics. Sounds like they're giving themselves busywork to justify their role. Because having fancy charts and statistics at meetings of managers makes you look like you know what you're doing (LOL).
"Your inability to adequately track my team's weekly or monthly performance is not my problem."
Every "project" has plans, deliverables, and due dates and those are the ultimate arbiters of a team's performance. Not the weekly/monthly statistics! If we open 10 or 10,000 tickets it makes no difference. It's entirely arbitrary and only carries meaning for the team in question (not upper management).
Like some high-level manager/PM is going to be able to make any difference whatsoever on some software development task by watching weekly Jira ticket statistics. Sounds like they're giving themselves busywork to justify their role. Because having fancy charts and statistics at meetings of managers makes you look like you know what you're doing (LOL).