Comment by mydriasis

Work is hard and stressful. If we're sweet and kind to one-another, we get through it more easily, no matter how smart each of us is individually. Being kind is an investment, and its dividends pay out enormously as your organization grows. Like the article says, it's infectious. I believe that. I believe that if I show kindness, especially to people who are new to the organization, they'll mirror it right back, and try to show it to everyone else, too.