I'm genuinely curious if people still think gov.uk is a good example - or I guess, as good as it was.
I'm slightly biased from past experience but my feeling is a lot of the critical thinking that went into gov.uk has been lost. I just can't see the original form of GDS having an cookie banner on gov.uk for example. These were the guys that rightly pointed out that there is no actual need for people to have user accounts to access most govenment services and that no one cares about what govt department they are forced to interact with and yet, I reccently had to create a DVLA account to get an updated drivers liscence (something that happens once a decade).
I'm slightly biased from past experience but my feeling is a lot of the critical thinking that went into gov.uk has been lost. I just can't see the original form of GDS having an cookie banner on gov.uk for example. These were the guys that rightly pointed out that there is no actual need for people to have user accounts to access most govenment services and that no one cares about what govt department they are forced to interact with and yet, I reccently had to create a DVLA account to get an updated drivers liscence (something that happens once a decade).