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Comment by thereisnospork

Let's consider a library with both a manned librarian and a self checkout, two different queues, same objective. Let's call the self checkout the 'highway' queue and the manned one the 'surface street' queue. Each of which could be expanded to improve throughput (more lanes:more self checkout lanes, more streets:more librarians).

Ultimately the problem with anti-car rhetoric is that it seeks to limit access to the objective because it is "wrong" to use a self checkout lane and people must be forced to check books out in the morally correct manner.

No one (reasonable) has a problem with the library adopting a mobile checkout app, which let's call mass transit. But crippling self checkout to force adoption of the mobile checkout app could be at best described as a 'dark pattern', forcing people to check out books 'the right way' at the cost of overall readership.

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