What riles me is when the Bank rings me and demands that I identify myself so they know it's me they are talking to.
What's your full name?
What's your date of birth?
Etc.
The Bank lady on the other end of the phone one day was most put out when I asked those same questions so that she should identify herself to me also.
I would hang up and verify the phone number and then call them back if it checks out, or more usually I ring the Bank using my own version of the Bank's phone number and ask to speak to 'Charlene' or whoever it was.
What's your full name?
What's your date of birth?
Etc.
The Bank lady on the other end of the phone one day was most put out when I asked those same questions so that she should identify herself to me also.
I would hang up and verify the phone number and then call them back if it checks out, or more usually I ring the Bank using my own version of the Bank's phone number and ask to speak to 'Charlene' or whoever it was.