They do, but they’ll never tell you that. You have to know.
The only thing I saw in this article that I don’t like is that they can still issue vouchers. And I didn’t see anything that said the vouchers had to be for more than the cash payment.
So I’m guessing if you miss your flight and are entitled to $300 (to pick an amount) they’ll be very happy to instantly give everyone a voucher for $100 off. Thus saving $200/head unless people know their rights.
How about: you must issue cash refunds PERIOD. No voucher nonsense.
The only thing I saw in this article that I don’t like is that they can still issue vouchers. And I didn’t see anything that said the vouchers had to be for more than the cash payment.
So I’m guessing if you miss your flight and are entitled to $300 (to pick an amount) they’ll be very happy to instantly give everyone a voucher for $100 off. Thus saving $200/head unless people know their rights.
How about: you must issue cash refunds PERIOD. No voucher nonsense.
Still, this is great.