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Ask HN: Is it polite to respond to colleagues using ChatGPT?

Hi there!

I manage a tech team, and one of my direct reports replied to a negative feedback received from a member of our sales team with support from ChatGPT.

The content of the response was good, as it acknowledged the negative feedback and demonstrated a desire to improve.

However, the salesperson noticed that the reply he received was clearly generated through ChatGPT, and he was somewhat frustrated by this.

I can see how the salesperson might interpret this as a sign of apathy toward him. At the same time, my direct report is genuinely interested in acting on the feedback.

Do you think using ChatGPT in this situation was inappropriate?

10 points tcgv 2 years ago 25 comments

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