Thank you for the question! It's very easy to rocket into $500/mo+ when you start needing your add-on features that I really think should be standard for any paid tier of something like "user management as a service." User impersonation, MFA, custom roles/permissions don't necessarily have scaling costs with them so charging more for these features seems predatory. But I trialed your product prior to these pricing changes so I don't have first-hand experience implementing them, maybe there is some justification for the added cost.
Do you still need to be in a paid tier in order to ban users? It's been a while since I tried your product out and I seem to remember that being the case in the early days.
Do you still need to be in a paid tier in order to ban users? It's been a while since I tried your product out and I seem to remember that being the case in the early days.