A member of our warehouse team contacted me.
Here's how the conversation unfolded at work:
Warehouse Team Member: "Could you log into the App Store and download an app for the printer to work?"
Me: "That doesn't sound right." I remotely accessed the warehouse computer, opened a random PDF document, and hit 'Print'. The printer queue looked normal to me.
Me: "It seems to be printing just fine."
Warehouse Team Member: "No, it actually prints a message that says you need to install the app."
Me: "What really? Can you send me a photo of it?"
Warehouse Team Member: Sends the photo in Slack.
Me: "This is something I have to Tweet..."
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Edit: Imagine being the product manager who made this decision...
Here's how the conversation unfolded at work:
Warehouse Team Member: "Could you log into the App Store and download an app for the printer to work?"
Me: "That doesn't sound right." I remotely accessed the warehouse computer, opened a random PDF document, and hit 'Print'. The printer queue looked normal to me.
Me: "It seems to be printing just fine."
Warehouse Team Member: "No, it actually prints a message that says you need to install the app."
Me: "What really? Can you send me a photo of it?"
Warehouse Team Member: Sends the photo in Slack.
Me: "This is something I have to Tweet..."
---
Edit: Imagine being the product manager who made this decision...