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Comment by apollo_mojave

So how do you even fix a problem like this?

It seems the company had some procedures in place, particularly the documentation of "removals," but the line employees didn't follow that process in this case. One reason appears to be the tremendous pressure they were under to get planes out of the factories.

The article also mentions a possible lack of experience, since some of the workers could be very new to the company...though they could also have been quite experienced as well.

It is so, so very hard to evaluate risk and causation.

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