I am so looking forward to this. You are 100% correct about the SObject model. Get that right and everything will fall into place.
I wouldn’t get too distracted by reporting - SF classic had the absolute worst reporting engine for decades and they still sold millions of licenses all for the ability to click-to-configure. Pure sales teams use listviews more as a ‘who do I call today?’ list based on rankings and last interaction dates. Serious CRM enterprises have their own report infrastructure and don’t use the built in.
Congrats on the launch! couldn’t login to the demo on mobile but will try from a desktop. All the best.
I wouldn’t get too distracted by reporting - SF classic had the absolute worst reporting engine for decades and they still sold millions of licenses all for the ability to click-to-configure. Pure sales teams use listviews more as a ‘who do I call today?’ list based on rankings and last interaction dates. Serious CRM enterprises have their own report infrastructure and don’t use the built in.
Congrats on the launch! couldn’t login to the demo on mobile but will try from a desktop. All the best.