Comment by lighttower

what I need is a way for any arbitrary team member (not just the sales people that have a PipeDrive account) to be able to BCC PipeDrive/Okapi and get that email linked to the deal. think of some engineering questions being answered directly by hardcore scientists that don't normally have anything to do with sales. I want them to simply BCC and internal address at our domain which forwards to Okapi or PipeDrive. then the person in charge of PipeDrive can attribute those emails to the right deals if the system can't figure it out automatically from previous correspondence)