Comment by chpolk

I agree, I created an account whenever Square had first come out and for whatever reason my identification could never be verified allowing me to not be able to use Square. After an email to customer service, I was told "If we believe we erred in our assessment, we will reach back out and contact you", to basically say that my ID couldn't be verified and it would be that way into the extended future unless Square changed their minds. I understand things need to be safe and secure but at least ask for some other form of verification for my ID before telling me that I just can't use your service.