Not exactly related, but I recently canceled my Amazon Prime membership after 19 years of using it. Amazon used to model itself after Nordstrom and Costco, with exceptional customer service and great prices. Now it seems to be wish.com with faster shipping, shady anti-pattern advertising, 90% fake reviews, and TERRIBLE customer service.
It started because a few weeks ago I had a billing question and was forwarded to 6 different reps, also while being told lies about my issue. Finally, the rep asked if he could call. I got a call and it was an offshore guy who had no idea what was going on.
In its place I've been using Walmart+, there are times when Amazon is cheaper, most often though Walmart+ is cheaper, also I can get groceries delivered with rock-bottom prices. If you get the poorly named in-home service you can get as many free (no tip) deliveries to your house with groceries as you want.
As long as it's over $35.
It started because a few weeks ago I had a billing question and was forwarded to 6 different reps, also while being told lies about my issue. Finally, the rep asked if he could call. I got a call and it was an offshore guy who had no idea what was going on.
In its place I've been using Walmart+, there are times when Amazon is cheaper, most often though Walmart+ is cheaper, also I can get groceries delivered with rock-bottom prices. If you get the poorly named in-home service you can get as many free (no tip) deliveries to your house with groceries as you want.
As long as it's over $35.