At one of my addresses FedEx will happily sell anyone overnight shipping and then just keep the parcel at the depot for a week until they have a driver who can actually make the trip. I have had like 6 very urgent packages delayed like this. Once my wife ordered something perishable and they pulled this then told her she had to drive into town and pick it up at the airport.
I've also been nearly run off the road by FedEx drivers on the highway before. One guy was so angry that I was only going 10 over that he tailgated me within a foot and then punish passed me.
They're also the only service that still corrects my other address to the wrong address. I tried for a whole month to get ahold of anyone there who even knows what address correction is and then just stopped using them for anything important.
They doubled down on "digital" during the pandemic and fired a bunch of CSRs and stuff. It doesn't look like it's working out very well for them.
I've also been nearly run off the road by FedEx drivers on the highway before. One guy was so angry that I was only going 10 over that he tailgated me within a foot and then punish passed me.
They're also the only service that still corrects my other address to the wrong address. I tried for a whole month to get ahold of anyone there who even knows what address correction is and then just stopped using them for anything important.
They doubled down on "digital" during the pandemic and fired a bunch of CSRs and stuff. It doesn't look like it's working out very well for them.