Be kind and respectful to your customers. Tell them "thank you" and "you're right" as often as you can. Offer really fast human support when people have bugs, report problems.
Amazing how many startups get distracted with hype and campaigns and forget that a great customer experience can drive Word of Mouth. Kind and responsive goes a long way.
Amazing how many startups get distracted with hype and campaigns and forget that a great customer experience can drive Word of Mouth. Kind and responsive goes a long way.