This is just a single data point but I had a surprise bill with Google. I talked to the support and got it waived off.
I used Amazon EC2 instances for years and I always felt in control. There were never any surprises. I knew even in the worst case situation I would be okay because I had faith in the Amazon support. With Google I felt insecure. I never played with any of Google cloud services since then.
Amazon's customer first policy is really true. They try their absolute best to make sure there are no surprises to a great extent. Even the UI is very intuitive.
I used Amazon EC2 instances for years and I always felt in control. There were never any surprises. I knew even in the worst case situation I would be okay because I had faith in the Amazon support. With Google I felt insecure. I never played with any of Google cloud services since then.
Amazon's customer first policy is really true. They try their absolute best to make sure there are no surprises to a great extent. Even the UI is very intuitive.