One of the best things I've learnt recently is how to apply the zero blame, process improvement approach that (many) air safety regulators take to my own teams.
I'd sat through 'five whys' style postmortems before, but it was reading air safety investigation reports that finally got me to understand it and make it a useful part of how we get better at our jobs.
By comparison, the way we're investigating and responding to self-driving safety incidents still seems very primitive. Why is that?
I'd sat through 'five whys' style postmortems before, but it was reading air safety investigation reports that finally got me to understand it and make it a useful part of how we get better at our jobs.
By comparison, the way we're investigating and responding to self-driving safety incidents still seems very primitive. Why is that?