Even if the cost of supporting it "forever" is minimal (that is, the complete opposite of what AA has done)
Things like GMail, for example. You may be tempted to do it. Don't
Always put in your terms of use a provision of termination. Of course, be reasonable, for example, allow the user to backup the data given a reasonable timeframe (e.g. Google Health)
Never offer something for a lifetime
Even if the cost of supporting it "forever" is minimal (that is, the complete opposite of what AA has done)
Things like GMail, for example. You may be tempted to do it. Don't
Always put in your terms of use a provision of termination. Of course, be reasonable, for example, allow the user to backup the data given a reasonable timeframe (e.g. Google Health)