Having read Nick Wallis' excellent book on this matter, I think that, although the PO and Fujitsu acted in a despicable and criminal manner, the institution that really failed was British Justice.
People were sent to jail on the basis of a single number spat out from a black box called Horizon.
And to charge someone of false accounting when the system didn't give them much of an option and they communicated it to the helpline baffles me. It seems like their lawyers were pretty useless.
People were sent to jail on the basis of a single number spat out from a black box called Horizon.
And to charge someone of false accounting when the system didn't give them much of an option and they communicated it to the helpline baffles me. It seems like their lawyers were pretty useless.