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Comment by mooreds

Good points.

I'm struggling to come up with a better second factor for "normal people".

* Email: good if it is different than your login identifier and not tied to something ephemeral like work or school. But how many folks have two email accounts they regularly check.

* Passkeys: tied to a single device, so you need multiple devices. Or you can trust a bigco to sync private keys (!) across devices.

* Social sign-on: has the issues you point out, primarily that it is a single point of failure and the company providing the service doesn't do customer support (typically).

* Paper mail: latency is too high.

* Phone call: subject to same SIM card issues as SMS.

* Questions about identity, such as mother's maiden name: hard to find ones that are secure/private but can be accessed at scale only by "good" actors.

TOTP: hard to get normal folks to adopt.

What am I missing? Am I reluctantly forced to conclude that SMS is better than, or at least on par with, the alternatives?

parent mooreds 2 years ago

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