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Comment by goatbrain
As an aside - but not completely, because it speaks to incidents such as this re Spotify... but have people been noticing a deterioration in the Spotify experience recently? For example, the UX of the app getting too complicated; the algorithms no longer have the "delightful serendipity" they used to, etc and so on. I suppose that is to be expected from any behemoth (especially one that is not particularly profitable and subject to the squeeze from other parts of the industry)... but the loss of the ecosphere that built around it seems to only hasten the problem.