When this lady applied for the technical phone support job, did she mention that her toddler would be on the calls?
If her manager were to “secret shopper” call in, how much kindness and grace would they show for being forced to sit though a children’s cartoon while quoting 5-figure invoice numbers back and forth?
If her manager were to “secret shopper” call in, how much kindness and grace would they show for being forced to sit though a children’s cartoon while quoting 5-figure invoice numbers back and forth?