"If you resume your game at another time, your progress file is still there. That's not been deleted. You don't lose what you've built in the game or your engagement with the game. So it's about feeling comfortable with not owning your game."
He could just as well be telling the rest of Ubisoft (and the games industry) that in order for customers to be comfortable you need to not delete things and allow people to keep what they invested in the game, and that if you take things away from them then people won't be comfortable.
"If you resume your game at another time, your progress file is still there. That's not been deleted. You don't lose what you've built in the game or your engagement with the game. So it's about feeling comfortable with not owning your game."
He could just as well be telling the rest of Ubisoft (and the games industry) that in order for customers to be comfortable you need to not delete things and allow people to keep what they invested in the game, and that if you take things away from them then people won't be comfortable.