This is an archaic take on sales. They're not selling fungible widgets, their service is not something to offload on clients who don't want it as then they'll obviously just stop the subscription, with all that's happened being to undermine Cloudflare's reputation and chance at future business.
She comes across well, thinks on her feet and is assertive without being even remotely unreasonable.
She comes across well, thinks on her feet and is assertive without being even remotely unreasonable.