>that you're sorry and to truly empathize with the people they're firing
Serious question: what should have been said on this call to do that? There was a lot of "I'm sorry you feel that way" seeming to come from the HR representative, but it seemed to miss the mark.
Serious question: what should have been said on this call to do that? There was a lot of "I'm sorry you feel that way" seeming to come from the HR representative, but it seemed to miss the mark.