I tried renting an EV from Hertz a couple months ago. I reserved a Model Y. They waited until the morning of to call me and tell me they didn't have one for me. Said they might have a model 3 (but not the model Y I reserved) 3-4 hours passed my reserved pickup time. I waited an hour or two, then found a model y on Turo that got the job done. Then Hertz tried to charged me for cancelling... they did fix that but I was furious when I saw it going pending on my card.
I'm going to avoid Hertz from here on out as much as possible. Especially if I want an EV. Perhaps the problem isn't Tesla, but Hertz. At least based on my experience, that's what it was.
I'm going to avoid Hertz from here on out as much as possible. Especially if I want an EV. Perhaps the problem isn't Tesla, but Hertz. At least based on my experience, that's what it was.