There is a huge blindspot, I've noticed, where people mistake familiarity for ease of use (and other qualities too). Of course familiar things are easy and comfortable, but this thought doesn't seem to occur to most.
Software usability discussions are particularly prone to this bias.
EDIT: another fun one is internet discussions about metric vs imperial systems, with one side or the other swearing that one is inherently more "intuitive" for a particular use. Due to some extraordinary coincidence it's always the one the writer grew up with...
Software usability discussions are particularly prone to this bias.
EDIT: another fun one is internet discussions about metric vs imperial systems, with one side or the other swearing that one is inherently more "intuitive" for a particular use. Due to some extraordinary coincidence it's always the one the writer grew up with...