>Amazon cannot take the customer’s word on return condition.
Why not? Doing so prevents this exact scenario. I'm curious if you think this is appropriate in other circumstances too: a customer at the grocery store returns a bag of candy. Do you want the cashier to check it and decide to put it back on the shelf for you to buy?
>This is good enough since someone buying the used copy can also return it if they disagree.
But not good enough for the author, who loses a royalty payment.
Why not? Doing so prevents this exact scenario. I'm curious if you think this is appropriate in other circumstances too: a customer at the grocery store returns a bag of candy. Do you want the cashier to check it and decide to put it back on the shelf for you to buy?
>This is good enough since someone buying the used copy can also return it if they disagree.
But not good enough for the author, who loses a royalty payment.