In the past you had to chat with a rep, but for at least a couple years now you can cancel your NYT subscription with just a couple clicks.
You can also pretty much perennially keep your sub at $1/week w/o talking to a rep just by starting the cancellation flow when the promo rate nears expiration.
You can also pretty much perennially keep your sub at $1/week w/o talking to a rep just by starting the cancellation flow when the promo rate nears expiration.