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Comment by seagullriffic

Can anyone explain why this happens?

Why would they pay ransomware hackers when they would obviously have backups. Sucks to have data compromised, but presumably it's not lost. And what part of the system was designed to bad practices that this was able to happen? Aren't there lots of UK white-hats who would freely lend their services to help improve the library's infrastructure?

Presumably excluding attacks of this sort isn't arcane or impossible, because other major companies and orgs manage it. Is it secret knowledge, or something?

Surely there's a SOP to just not have this happen.

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