Maybe I am misreading, but isn't it kinda your fault for not doing the research and filling in all the correct paperwork?
If I messed up travel forms, I wouldn't expect the airline to cover for me. The fact that you got a new flight for free is pretty amazing to be honest.
If I messed up travel forms, I wouldn't expect the airline to cover for me. The fact that you got a new flight for free is pretty amazing to be honest.