If someone was actively stealing your car, and 911 told you they're an hour out, would that be acceptable? Having carte blanche access to someone else's network equipment seems like the highest emergency a company like Ubiquity could have.
I don't know if the time frame is acceptable, but I know I would have reached out to the customer versus waiting around for a DM once the alarm was rung.
I don't know if the time frame is acceptable, but I know I would have reached out to the customer versus waiting around for a DM once the alarm was rung.