I used to be so pleased with CenturyLink myself. symmetric 1Gbps as well, and it was dreamy.
Then I began to exhibit packet loss. For gaming/discord, it's a death knell. I isolated the source of packet loss to be within the CenturyLink network, basically between me and the first traceroute hop. (Also retroactively verified by switching ISPs)
CenturyLink as an _offering_ is great, but their company operations and customer support is... kafkaesque and absurd. They are beyond incompetent and seem to have neither the capacity nor desire to fix any real problems.
When talking with some of the technicians and support people, the insight into their world was sad and disappointing. What a ramshackle company.
I really hope nothing ever goes wrong in your network segment :)
Then I began to exhibit packet loss. For gaming/discord, it's a death knell. I isolated the source of packet loss to be within the CenturyLink network, basically between me and the first traceroute hop. (Also retroactively verified by switching ISPs)
CenturyLink as an _offering_ is great, but their company operations and customer support is... kafkaesque and absurd. They are beyond incompetent and seem to have neither the capacity nor desire to fix any real problems.
When talking with some of the technicians and support people, the insight into their world was sad and disappointing. What a ramshackle company.
I really hope nothing ever goes wrong in your network segment :)