> Companies can find several reasons to avoid dark patterns. By following best design practices, they can build a positive brand image, maintain customer trust, and adhere to legal and ethical standards.
I don't think Amazon Prime or New York Times making it hard to cancel subscriptions is putting a dent in their brand image. Big companies can and will get away with it.
I don't think Amazon Prime or New York Times making it hard to cancel subscriptions is putting a dent in their brand image. Big companies can and will get away with it.