Within the last few days I booked a hotel on Booking.com and then got a call the next day from the hotel saying they actually don't use the Booking.com anymore (and that their account is inactive so they can't log in) and that I needed to cancel the stay through booking.com (the booking was pay on arrival but I still entered a CC).
I re-booked with the hotel directly through their site (small independently owned hotel in a ski town). The whole process felt _shady_ but also it seems like the owner couldn't find a way to get their Booking.com listing removed. I am regretting not using a virtual card number for the initial booking through Booking.com.
I re-booked with the hotel directly through their site (small independently owned hotel in a ski town). The whole process felt _shady_ but also it seems like the owner couldn't find a way to get their Booking.com listing removed. I am regretting not using a virtual card number for the initial booking through Booking.com.