I don't like the particular focus he puts on customers not tipping well. He mentioned feeling like he's being nickel and dimed to access his tips, but that's precisely the same feeling we customers have now about tipping. I can understand why customers don't leave a big tip at a movie theater too - the ticket for the movie already paid for access to the theater, and the food prices inside are also highly marked up as is. Asking for tips on top of that is exhausting and annoying for the customers.
He should have perhaps spent more time on the topic of corporate profits.
He should have perhaps spent more time on the topic of corporate profits.