Comment Comment by pid-1 I've used a few SaaS products with decent support: AWS, GitLab, Microsoft (for certain products), Fortinet (for certain products)...On the bad side I can think of Google and Databricks.So it's not an unsolvable problem, there are people getting support right. parent pid-1 2 years ago
On the bad side I can think of Google and Databricks.
So it's not an unsolvable problem, there are people getting support right.