As an aside, I am curious the motivation for customers to staff huge company support forums. In some ways, it’s nice for there to be a responsive community, but in other ways, I think a trillion dollar company should pay for excellent customer service.
E.g. in this case their volunteer customer service is left with this and there is no way to even know if Google sees this:
“Sorry Yeonjoong,
As a group of volunteers, we do not have access to user accounts and can only help by sharing our experiences. In this case there is nothing we can do. “
E.g. in this case their volunteer customer service is left with this and there is no way to even know if Google sees this:
“Sorry Yeonjoong,
As a group of volunteers, we do not have access to user accounts and can only help by sharing our experiences. In this case there is nothing we can do. “