> so they get flooded by less tech-savy, more casual users that don't really see the value of open source other than they don't pay for it
this was solved 30 years ago by an important socio-technical invention called the FAQ, used together with a social convention of not elevating or rewarding vexatious messages.
this was solved 30 years ago by an important socio-technical invention called the FAQ, used together with a social convention of not elevating or rewarding vexatious messages.