OP clearly said "If you're looking for the right turn of phrase, you already lost", which I quoted.
OP is correct that rapport is important - although that's a different thing from what the article is discussing. An exercise for you and OP: Consider being the boss of a team where you haven't had time to build rapport with the team.
OP is correct that rapport is important - although that's a different thing from what the article is discussing. An exercise for you and OP: Consider being the boss of a team where you haven't had time to build rapport with the team.