Getting my money back has been a massive pain. Usually Amazon literally returns the money when the delivery person picks up the item from my doorstep.
But with this Amazon required a scheduled pickup with UPS, did not acknowledge receiving the item even though UPS showed it as received and a few weeks later they are still asking me to wait for 1 month before contacting them for any information.
Well, I filed a chargeback with my credit card and automagically the errors in their system got resolved, and the item shows as received (on the correct date 2+ weeks ago), and they are promising a refund in a week (as opposed to 2.5 more weeks).
Looks like they’re not just giving Apple preferential treatment but going out of their way to protect Apple.
Getting my money back has been a massive pain. Usually Amazon literally returns the money when the delivery person picks up the item from my doorstep.
But with this Amazon required a scheduled pickup with UPS, did not acknowledge receiving the item even though UPS showed it as received and a few weeks later they are still asking me to wait for 1 month before contacting them for any information.
Well, I filed a chargeback with my credit card and automagically the errors in their system got resolved, and the item shows as received (on the correct date 2+ weeks ago), and they are promising a refund in a week (as opposed to 2.5 more weeks).
Looks like they’re not just giving Apple preferential treatment but going out of their way to protect Apple.