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Comment by BillFranklin

This is a nice post, and I think it will resonate with most new AI startups. My advice would be don't build an AI product at all.

To my mind an "x product" is rarely the framing that will lead to value being added for customers. E.g. a web3 product, an observability product, a machine vision product, an AI product.

Like all decent startup ideas the obviously crucial thing is to start with a real user need rather than wanting to use an emerging technology and fit it to a problem. Developing a UI for a technology where expectations are inflated is not going to result in a user need being met. Instead, the best startups will naturally start by solving a real problem.

Not to hate on LLMs, since they are neat, but I think most people I know offline hate interacting with chat bots as products. This is regardless of quality, bots are rarely as good as speaking with a real human being. For instance, I recently moved house and had to interact with customer support bots for energy / water utilities and an ISP, and they were universally terrible. So starting with "gpt is cool" and building a customized chatbot is to my mind not going to solve a real user need or result in a sustainable business.

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