Not sure if this is what he meant but you can call a bank or visit a branch, get a phone number for a specific department and call them directly and get almost VIP levels of helpful service in my experience.
Something that would entail hours of phone support thru official channels cut down to 15 minutes. Once you discover this there's no going back and it all depends on who you ask, and how you ask.
Something that would entail hours of phone support thru official channels cut down to 15 minutes. Once you discover this there's no going back and it all depends on who you ask, and how you ask.